SECTION 1- WHAT PERSONAL DATA WE COLLECT AND WHEN
We may ask you to provide a certain personal data the moment you use our website. For example, when you make purchases, contact our consumer services, request to receive communications, create an account or interact with our website. The following personal data is being collected:
- Contact details: name, email, shipping and billing address
- Login, account information, password and unique user ID
- Purchase history
- Payment or credit card information
- Marketing and cookie preferences
- We do not collect additional information, such as your age, gender, interests or other. We only collect the data we need to process successfully your order. It is not used for any additional purpose, such as to profile those who access our website.
We also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Intended use of personal data. You can visit our website without any registration. However, in order you would like to make a purchase we request your personal data to procedure with the further payment and shipment.
SECTION 2 – WHY AND HOW WE PROCESS YOUR INFORMATION
We use your personal data and collect users data in order:
To provide you with the purchase item you request. For example, if you make a purchase on https://shop.boiboi.nl/ we will use the contact information you provide us to transfer to you your purchase. If you contact us at our consumer services with any problem while your purchasing process, we will use information about you, such as delivery or payment, or the product you have purchased to help you resolve a problem. Your financial information we use only for payment purposes.
To communicate data about products of our shop or other promotions. When you register we ask if you would like to get updates from BOI BOI. In case you agreed on it we may use the email address provided to send you information about similar BOI BOI products, unless you have opted-out. In case you would like us to adapt your rights and use of your personal data, modify your subscription or to opt-out of receiving BOI BOI communication, please contact us via the contact details in the “Contact” section or by sending an email to email@example.com. You can also erase your account information yourself, by using “Delete account” option on our website. If you would like to unsubscribe from the mailing, you can click “Unsubscribe” link in the mailing we have sent to you. We always ask for your consent to send you marketing information about BOI BOI.
To improve and operate our business. In some cases, we may use the personal information you provide to maintain our business and improve your customer experience. For example, to solve the technical and service problems or for accounting, auditing and other internal functions.
For marketing analysis. We use Google Analytics to track visitors on our website and understand customer behavior and preferences. We may use information about how visitors of BOI BOI are looking for products to better understand the best ways to organize our webshop and make it more convenient for you to use.
SECTION 3 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to us collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent yourself, by using “Delete account” option on our website. You can also reach us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org or mailing us at:
Boi Boi B.V.
SECTION 4 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 5 – WOOCOMMERCE AND MULTISAFEPAY
Our store is running on Woocommerce and transactions go via Multisafepay. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored a.o. through their data storage, databases and the general applications. They store your data on a secure server behind a firewall.
SECTION 6 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
The personal data of our subscribers and contacts may be collected and transferred to MailChimp via pop-up and embedded forms. We transfer a personal data only if we obtain consent from our customers and contacts to send their information to MailChimp for processing. We ensure that all of our pop-up windows, forms, etc. include language that provides this consent. We provide our customers with the ability to withdraw consent or change preferences and make it easily accessible. An “unsubscribe” option in MailChimp’s mail is automatically included in the footer of every campaign sent through MailChimp. This allows any campaign recipient to easily unsubscribe from our list. We also include a “preferences” link in the footer of any campaign, which will give a recipient the ability to easily update their profile details within your MailChimp account and access.
You can easily reach us through the contact form in our webshop, we use SendGrid system. SendGrid organizes sending emails from webforms on pages.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
SECTION 7 – SECURITY, PROTECTION and MANAGEMENT OF YOUR PERSONAL DATA
BOI BOI shop processes Personal Data both as a Processor and as a Controller as defined in the Directive and GDPR. All data collected by BOI BOI will be stored exclusively in secure hosting facilities. All hosting is performed in accordance with the highest security regulations. All transfers of data internally is done in accordance with this data processing agreement.
Security. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Retention of your data. We store your personal information for as long as necessary to fulfil the purposes for which we collect it.
Destruction of your data. We will destroy your personal information immediately once we no longer need to keep it. In case of any data was printed on paper, the personal information will be shredded. If saved in electronic form, the personal data will be destroyed using irreversible technical means.
Your rights related to your personal data.
- You have the right to be informed. We are completely transparent in how we are using personal data.
- You can request to access your personal information. You have the right to know exactly what information is held about you and how it is processed.
- You can correct your personal data if it is incomplete or you find it inaccurate
- You can delete your personal data
- You can request suspension of personal information processing, subject to relevant law.
- You can withdraw your consent at any time, where we have obtained your consent for the processing of your personal data.
- You can object to the processing of your personal data, including opting-out from the use for direct marketing purposes.
- You can request that your personal data held by us be transported to another organization.
- You have the rights related to automated decision making and profiling. Individuals have the right not to be subject to a decision and must be able to obtain human intervention, express their point of view, and obtain an explanation of the decision and challenge it.
If you have any questions about collection and storage of data, please contact us at at email@example.com or mailing us at:
Boi Boi B.V.
SECTION 8 – COOKIES
There are two types of cookies: permanent cookies and temporary cookies (session cookies). Permanent cookies are stored as a file on your computer or mobile device for a maximum of 12 months. Session cookies are temporarily stored and are deleted when you close your browser. We use permanent cookies if you choose the option “Remember my details” when logging in. We can use session cookies if you use a filter, for example.
You can easily delete cookies from your computer or mobile device via your browser. For instructions on settings for cookies and the removal of cookies, see the “Help” section in your browser. You can choose to disable cookies or you can indicate that you will receive a notification every time a new cookie is sent to your computer or mobile device. Remember that if you choose to disable cookies, you may not be able to use all functions on the website.
Here is a list of cookies that we use. We’ve listed them here:
cookies are used to make our shop work correctly.
There are 3 Woocommerce cookies: woocommerce_cart_hash, woocommerce_items_in_cart, and wp_woocommerce_session_.
woocommerce_cart_hash: expires when you close your browser
woocommerce_items_in_cart: expires when you close your browser
wp_woocommerce_session_: expires in 2 days
We use third-party cookies to collect statistics for analytics tools such as Google Analytics. This concerns both permanent and temporary cookies (session cookies). The permanent third party cookies are stored on your computer or mobile device for a maximum of 24 months.
_ga We use Google Analytics to collect data for statistical purposes. This cookie calculates the session duration of a visitor. 10 minutes.
_gat We use Google Analytics to collect data for statistical purposes. This cookie uniquely identifies visitors 2 years after setting.
SECTION 9 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. We will not knowingly collect, use or disclose Personal Data from a minor under the age of 16, without obtaining prior consent from a person with parental responsibility (e.g., a parent or guardian) through direct off-line contact.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us via firstname.lastname@example.org or by mail at:
Boi Boi B.V.